FAQ

Questions, answered

How the scanners work, where the data comes from, and everything about Premium and billing.

Getting started

What is Stocktreats?

Stocktreats is a set of stock scanners for U.S. and Canadian stocks. After each trading day, it checks every stock for spikes, gaps, breakouts, reversals, new highs and lows and more, and shows you the results as ready-made lists, with charts and the news that came with the move.

It's a research tool: it helps you find stocks worth a closer look. The decisions stay yours.

Is Stocktreats free?

Yes, there's a free plan. With a free account you get today's market screener, watchlists, a portfolio, and price alerts sent once a day at the close.

Premium unlocks every scanner (Spikes, Gaps, Breakouts, News Catalysts and the others) and real-time price alerts. See the pricing page.

Who is it for?

Mostly swing traders looking for their next setup: stocks that just spiked, broke out of a range or moved on the news. Long-term investors use it too, to see how stocks performed over weeks and months and to discover companies they didn't know.

Do I need to install anything?

No. Stocktreats runs in your web browser, on a computer, a tablet or a phone.

Why am I asked to sign up after a few pages?

Visitors without an account can open each scanner a few times a day. After that, we ask you to sign up. It's free, and new accounts get 7 days of Premium with no credit card.

Data & markets

Which markets do you cover?

Stocks listed on six exchanges: NASDAQ, NYSE and NYSE American (AMEX) in the U.S., and the TSX, TSX Venture and CSE in Canada.

How fresh is the data?

During the trading session, prices and volumes are delayed by about 5 minutes. They are not real-time quotes.

The scanners use end-of-day data: they run overnight after each trading day, and the results are ready before the next market open. The colored columns in the tables are based on the previous session.

Where does the data come from?

Prices, company information and news headlines come from third-party data providers and public sources. Data can occasionally be delayed, missing or wrong, so always check the price with your broker before you trade. The disclaimer has the details.

What's the difference between a spike, a gap and a breakout?

A spike is a large jump in price and volume, in one day or over a few days. A gap is when a stock opens well above or below the previous close, leaving an empty space on the chart. A breakout is when a stock leaves a range it traded in for a while.

Each scanner has its own page: Spikes, Gaps, Breakouts. The features page lists them all.

What happens on weekends and market holidays?

There are no new scans when the markets are closed. The scanners keep showing the results of the last trading day.

A stock is missing, or its data looks wrong. What can I do?

Send us a message with the ticker and what looks off. We fix data issues as fast as we can.

Premium & billing

How much does Premium cost?

US$9.99 a month, and you keep that price for as long as your subscription stays active. Sales taxes may apply depending on where you live.

How does the free trial work?

Every new account gets 7 days of Premium. No credit card is needed, and the trial never turns into a paid subscription by itself: when it ends, you're on the Free plan, and your watchlists, alerts and portfolio stay.

Can I subscribe before my free Premium ends?

Yes. If you subscribe during your trial or a referral bonus, you pay nothing until your free Premium ends. Cancel before then and you're never charged.

Which payment methods do you accept?

Visa, Mastercard and American Express cards, Apple Pay and Google Pay (where your device offers them), and PayPal. Card payments are processed by Stripe: we never see or store your full card number.

Your bank may ask you to confirm the payment, for example with a code or in its app (3D Secure). That's normal: confirm it and you're done.

Does my subscription renew automatically?

Yes. Premium is billed monthly, in advance, and renews automatically until you cancel.

How do I cancel?

Go to Settings → Subscription and click Cancel subscription. It takes a few seconds, and you don't need to contact us.

Premium stays on until the end of the month you paid for, and you won't be charged again. You can change your mind and resume it from the same page until then.

What happens when Premium ends?

Your account switches to the Free plan. Your watchlists, alerts and portfolio stay; the Premium scanners lock, and price alerts are sent once a day instead of in real time.

Can I get a refund?

Since you can cancel anytime and keep Premium until the end of the month you paid for, payments are not refundable. If you think you were charged by mistake, contact us and we'll look into it. The Terms of Subscription have the details.

How does the referral program work?

Share your referral link from your account. Friends who sign up with it get 2 months of Premium free once they verify their email. When one of them buys Premium, you get 3 months free (once, and only if you're not already paying for Premium).

Alerts, watchlists & portfolio

How do price alerts work?

Set a price above or below the current price on any stock, and we let you know when it's reached: by email, and with a notification if you have Stocktreats open.

On the Free plan, alerts are checked and sent once a day, after the close. With Premium, they're sent during the trading session, based on prices delayed by about 5 minutes. Don't rely on them for decisions where timing matters.

Can I have more than one watchlist?

Yes. Create watchlists from the Watchlists page or from any stock's details, and follow their news and performance in one place.

Is my portfolio connected to my broker?

No. You add your holdings yourself, and Stocktreats tracks their value and performance. We never ask for your brokerage login, and we can't see or place trades.

Can Stocktreats trade for me?

No. Stocktreats doesn't place orders and isn't connected to any brokerage account.

Account & privacy

Can I sign in with Google or another account?

Yes, you can sign up and log in with Google, Facebook, X (Twitter) or LinkedIn, or with your email address and a password.

I didn't get the verification or password reset email.

It usually arrives within a minute. Check your spam or promotions folder, and make sure you used the right address. From the verification page, you can send the email again. If it still doesn't come, contact us.

How do I stop receiving emails?

Every newsletter has an unsubscribe link at the bottom. Emails you need for your account, like password resets and the alerts you set up, are still sent.

How do I delete my account?

Send us a message from the email address of your account and we'll delete it, with your personal information, within 30 days. If you have Premium, cancel it first in Settings → Subscription.

Do you sell my data?

No. We don't sell or rent your personal information. The Privacy Policy explains what we collect and why.

Advice & content

Do you give buy or sell recommendations?

No. Stocktreats shows what stocks did, not what they will do, and nothing on the site is investment advice. We're not registered as investment advisers. Read the disclaimer before you trade.

Are the blog recaps written by AI?

Partly. Daily recaps and weekly insights are generated automatically from our data, and parts of their text are written with the help of AI tools, then checked by automated rules. They can contain mistakes, and they describe what happened, not what will happen.

Still have a question?

Send us a message. Someone on our team reads every one and gets back to you.

Contact us